Cloudbet

Double your deposit up to 5 BTC

New Cloudbet players can also take advantage of a massive welcome bonus, where your first deposit funds are matched 100% up to 5 BTC.

Join Now

What is Cloudbet?

It’s a sportsbook and casino gambling site that has a fair reputation. They offer some good features but other things are lacking. I’ll explain more below.

Security features

Cloudbet states that they have a “100% secure” site. The site has an SSL certificate and games are provably fair and RNG-tested. You can set up two-factor authentication and SMS verification as well.

They also offer anonymous play as long as you are playing with cryptocurrencies. While you only need an email to register, they reserve the right for KYC upon withdrawals in fiat currency.

Reputation of owners

Cloudbet is owned by Halcyon Super Holdings BV, but after extensive searching, I wasn’t able to find anything out about this company.

Complaints received

In my research, I found several complaints besides the Cloudbet scam accusations that every site gets. The complaints on TrustPilot and AskGamblers were regarding slow payouts and poor customer service.

That being said, most complaints seem to be resolved quickly, and Cloudbet has their own Bitcointalk page where they appear to respond quickly to comments and complaints.

My main concern was a complaint on Casino Guru by a player in Finland who had his account locked while the casino ran a KYC that apparently took months to complete for some unknown reason. 

The player had made a deposit of 10 mBTC and was unable to access it or his account. The casino did not respond to queries about the issue and as far as I can find, it was never resolved.

This doesn’t appear to be the norm, however. Most complaints appear to have been resolved successfully. So, is Couldbet legit? Yes, because they are obviously making an effort to serve their clients properly and resolve issues.

Casino features

Cloudbet offers a wide assortment of casino games from many big game providers including:

• Play’n Go
• Spinomenal
• BetSoft
• Tom Horn Gaming
• Playson
• Evolution Gaming
• Gamevy

The casino offers slots, jackpot slots, arcade games, table games, baccarat, blackjack, roulette, and virtual games.

Features of this casino include thousands of slots, including jackpot slots, and over 50 live tables. Here are a few of the game offerings:

Slots

• Court of Hearts
• Penny Fruits Xtreme
• Fire Joker
• Wolf Sierra

Jackpot slots

• The Slotfather
• Golden Goal
• Chicago Gangsters
• It Came From Venus Plus
• Greedy Goblins

Live games

• Lightning Roulette
• Power Blackjack
• Infinite Blackjack
• Lightning Dice

Table games

• First Person Dragon Tiger
• 3 Hand Casino Hold’em
• Money Wheel
• First Person Craps
• Triple Edge Poker

Live casino

You’ll find a nice assortment of live casino games at Cloudbet from Evolution Gaming and Vivo. I was pretty impressed with the number of games in this section. Unfortunately, I wasn’t able to find any exclusive games. Of course, this certainly isn’t a deal-breaker, and the fun addition of arcade games sort of makes up for it. 

What can I say? I’m a sucker for arcade games.

Sportbook features

Cloudbet offers an impressive portfolio of sports events with a wide range of in-play markets and low margins.

Bet on all the usual sports. Tennis, hockey, basketball, American football, beach volleyball, boxing, MMA, cycling, golf, motorsports, and much more are available. You can also choose exotics such as entertainment and politics. 

This is a small thing, but I really appreciate how the whole sportsbook page is put together. It’s very clear and well organized. I’d love to see live streaming, but alas, no such luck except for eSports.

I like that they offer special bets along with the usual offerings. It definitely makes each game more fun to watch and bet on!

Cloudbet also offers HD realistic virtual sports like basketball and soccer!

Of course, we can’t forget eSports. 

Bet on:

• Call of Duty
• Counter-Strike
• Dota 2
• King of Glory
• League of Legends
• Rainbow Six
• StarCraft
• Valorant
• Warcraft
• Discord

Cloudbet has sportsbook betting limits of up to 10 BTC with pre-game and live betting and several special outrights markets on every event! 

If you’re a sportsbook fan, you’re sure to enjoy Cloudbet’s sportsbook options.

Poker features

Unfortunately, there is no poker option on Cloudbet apart from video poker. But if anything changes, we’ll be sure to review it here!

Design and appearance

Let’s start with the home page. I like how uncluttered Cloudbet’s home page is. It’s visually pleasing, and informative without feeling overwhelming.

Both the desktop and the mobile sites have a really nice color scheme. I already mentioned the ability to change the background theme, which will adjust the appearance to one that suits you the best.

Pick a shade to match your mood. Or your shoes. Or whatever. 

Registration

Registration is super simple. Use your email or set up an account with your Google, Facebook, or Github account. 

Check the box saying you’re of legal gambling age, select a language, and voila! You’re in!

After you register you choose your username, date of birth, set your format for sports odds, and add funds to your account with your crypto wallet or card.

When you get to the “add funds” part, you can choose your currency and buy crypto directly with your card, or use MoonPay.

Make sure you choose the currency that you want because you cannot change this later.

Welcome bonus

Cloudbet offers a 100% matched deposit welcome bonus for new players up to 5 BTC! 

After you register your Cloudbet account, deposit your cryptocurrency up to 5 BTC/BCH/ETH/PAXG/DASH/LTC, 100 LINK, 1,000 USDT/USDC/DAI/PAX, or 10,000 DOGE.

Your bonus will be automatically credited and you’re ready to go!

Terms of Welcome Bonus

• The minimum deposit for this bonus is .01 BTC. 
• Your bonus is earned when you collect loyalty points by playing sports and casino games
• Your bonus is earned and released in the same currency with which you made your initial deposit 
• For the BTC First Deposit Bonus: You’ll get 0.01 BTC for every 800 loyalty points you earn. These 0.01 BTC increments will appear right in your account, up to the maximum amount of 5 BTC.

Loyalty Points for sportbooks

• Converted Stake x 0.1 x Price Score = Loyalty Points
• Price Score is the square root of the odds, minus one (decimal odds). The maximum price score is 1.

Loyalty Points for Live Games

• Converted Stake x 0.008 x (100-RTP) = Loyalty Points
• Slot games earn the most points, Blackjack earns the fewest points

Customer service

Cloudbet has good customer service. They offer 24/7 live chat that is easily found in your account menu. 

It even tells you where you are in the queue so you have an idea of how long you might have to wait. If it seems like it’s taking too long, they give you the option to wait or create a follow-up support ticket.

Options are nice.

I waited about a minute to get a polite and helpful response, so I’m going to say that I like their customer service.

You can also reach them via email, but I had a hard time finding the email address until I looked at the terms and conditions. It’s there, I promise.

Payments

Cloudbet’s payment system is good. 

They reserve the right to apply a handling charge of up to 5% on deposits and withdrawals to cover transaction costs, as well as costs they incur for deposits from any amount of Cryptocurrency or fiat that you withdraw.

Which isn’t a great thing. Overall though, they have a fast, easy system for deposits and withdrawals.

Mercury recommends Cloudbet

⚽ Sports bets on international soccer, basketball, baseball, MMA and many more.

🎲 Casino plays classic table games with real dealers by partners like Evolution, NetEnt, and PlayNGo

🎮 Esports bets on top Esport like FIFA, Dota2, League of Legends, CS2, and Overwatch